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Chat categories

What Each Chat Category Actually Involves

Different skills, different shifts, different pay โ€” here's what to expect before you apply.

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Live chat agent

Day shift ยท KSh 120/hr

Handle real-time customer chat for e-commerce and SaaS businesses during set hours.

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Community manager chat

Flexible ยท KSh 100/hr

Answer member questions and keep online communities active โ€” the most flexible category.

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AI chat trainer

Flexible ยท KSh 150/hr

Rate and refine chatbot replies to improve response quality โ€” detailed, higher-paying work.

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Night shift support

Night shift ยท KSh 160/hr

Premium-rate chat support while most agents are offline โ€” the highest hourly category.

Good to know

Why Some Categories Pay More Per Hour

Rate scales with skill and demand โ€” AI training needs more attention to detail, and night shift covers hours with fewer available agents, so both carry a premium. Community management is the easiest entry point.

FAQ

Quick Answers

Are there categories beyond these four? +

These four cover most gigs posted, with new shifts within them opening weekly.

Can I switch categories week to week? +

Yes โ€” apply to whichever category fits your schedule that week.

Do I need training for AI chat work? +

No formal training โ€” guidelines are provided per task, and it pays more because of the attention to detail required.

Get started

Pick the Category That Fits You

Sign up free and apply to whichever shift suits your skills.

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